Refund Cancellation

Refund & Cancellation Policy

Acadexa International School maintains a transparent and fair refund and cancellation policy for students, parents, and users of the school management platform.

1. Fee Payments

All school fee payments made through the platform are subject to the school’s fee policies and guidelines.

2. Refund Eligibility

Refund requests may be considered under the following circumstances:

• Duplicate payment transactions

• Technical payment failures resulting in incorrect deductions

• Excess fee payments made by mistake

• Approved withdrawal requests as per school rules

3. Non-Refundable Services

The following are generally non-refundable:

• Admission processing fees

• Registration charges

• Examination fees

• Digital service charges

• Customized academic services

4. Cancellation Requests

Any cancellation request for admissions, services, or activities must be submitted officially to the school administration.

5. Refund Processing Time

Approved refunds may take 7–14 business days to process, depending on the payment method and banking procedures.

6. Payment Gateway Charges

Applicable payment gateway or transaction charges may be deducted from the refundable amount.

7. School Authority Rights

The school reserves the right to approve or reject refund requests based on school policies and supporting documents.

8. Policy Modifications

Acadexa International School reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

9. Contact Information

For refund or cancellation support:

Email: support@acadexa.in
Phone: +91 1234567890